SHIPPING
We aim to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the country, ensuring that we provide the highest levels of responsiveness to you at all times. We offer Free Shipping for orders above Rs.2000. The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 48 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination. The delivery usually takes about 2-7 business days.
RETURNS
Returns are accepted if you receive a damaged product or products with significant issues in basic making processes like stitching work.
Returns are not accepted for -
EXCHANGE
Exchange is applicable for -
Customers will have to bear shipping charges for both dispatch and pickup for the exchange process.
Customers will have to initiate the exchange by emailing driveteam@deltadrive.in within 7 days of delivery.
In case the sizing issue is from our end, we will arrange both pickup and delivery. This is verified upon receiving the garment back, and any dispatch shipping amounts are refunded as gift cards/store credits to customers.
REFUNDS
Refunds are applicable when -
You can opt for either receiving the full refund in your original mode of payment or as a gift card/store credit, which you can use for a future purchase with DELTA DRIVE. Store credits have a 1-year expiration.